1. Data Controller
Unternehmen
LoopSuccess
München, Deutschland
2. Collection and Processing of Personal Data
We collect and process personal data only in accordance with legal regulations. The following data is collected when using our contact form:
Full name
Email address (business)
Phone number
Website
Company name
Problem description
Urgency level
IP address (for legal security)
Consent timestamp
3. Purpose of Data Processing
The processing of your personal data serves the following purposes:
Processing your inquiry through our contact form
Communication regarding our consulting services
Initial consultation and quote preparation
Legal security and proof of consent
4. Legal Basis
Processing is based on your consent according to Art. 6 para. 1 lit. a GDPR. You can revoke this consent at any time with effect for the future.
5. Storage Period
Your data will only be stored as long as necessary for the fulfillment of the purposes for which it was collected, but no longer than 3 years after the last contact.
6. Your Rights
You have the following rights regarding your personal data:
Right of access
You can request information about stored data concerning you
Right of rectification
You can request correction of incorrect data
Right to erasure
You can request deletion of your data
Right to restriction of processing
You can request restriction of processing
Right to data portability
You can receive your data in a structured format
Right to object
You can object to the processing
Right to withdraw consent
You can withdraw your consent at any time
7. Data Security
We use modern technical and organizational measures to protect your data from loss, manipulation and unauthorized access. Data transmission is encrypted.
8. Third Parties
Zur Erbringung unserer Dienstleistungen setzen wir folgende Drittanbieter ein, mit denen Auftragsverarbeitungsverträge (AVV) gemäß Art. 28 DSGVO abgeschlossen wurden:
We use the following third-party services:
Supabase (Hosting and Data Storage)
Google Analytics
This website uses cookies with your explicit consent. On your first visit, you can set your cookie preferences.
Cookie Categories:
Your Rights:
- You can change your cookie settings at any time
- Your choice is stored for 12 months
- Without analytics cookies, no behavior tracking occurs
Cookie Details:
- Name: cookie_consent
- Purpose: Storing your cookie preferences
- Duration: 12 months
- Type: Local Storage (localStorage)
Google Analytics 4 & Meta Pixel
Where you have given your express consent, we use Google Analytics 4 and the Meta Pixel. The legal basis for setting the cookies is your consent, which you can revoke at any time via our cookie settings. Data collected by these tools may be transferred to servers in the USA. The providers are certified under the EU-US Data Privacy Framework, ensuring an adequate level of data protection.
Automation via Make.com
To optimize and automate internal processes, we use the service Make.com. Data processing for European users primarily takes place on servers within the European Union (Czech Republic). Use is based on our legitimate interest in efficient administration and for contract fulfillment. To ensure the protection of your data, we have concluded a Data Processing Agreement (DPA) with the provider.
Internal Workflow Automation via n8n
For internal workflow management, we use n8n software. We operate this software exclusively on servers within the European Union that we ourselves control (self-hosting), making usage GDPR-compliant. No personal data is transmitted to the n8n software manufacturer. Data processing is performed locally to fulfill our contractual obligations or based on our legitimate interests in process optimization.
Implementation of the OpenAI API (Artificial Intelligence)
To provide AI functionalities, we use the OpenAI API. The provider for European users is OpenAI Ireland Limited. When you interact with our AI-powered tools, inputs are encrypted and transmitted to OpenAI servers via the API. OpenAI contractually commits to not using data transmitted via the API for training its own language models (Zero-Data-Retention for training purposes). As data transfer to the USA may occur, OpenAI is certified under the EU-US Data Privacy Framework. Additionally, we have concluded Standard Contractual Clauses (SCC).
9. Right to Complain
You have the right to lodge a complaint with a data protection supervisory authority regarding our processing of your personal data.
10. Contact
For questions about data protection or to exercise your rights, please contact us at:
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